FAQ
FREQUENTLY ASKED QUESTIONS
Everything you need to know before jumping in the saddle with us.
For our excursions, an E-Mountain Bike (EMTB) in good mechanical condition is necessary. It can be a Front (only front shock absorber) or a Full (front and rear suspension). If you don't have one, you can rent it directly from us.
Safety is our priority. In case of light rain, the excursions proceed regularly. In case of thunderstorms or weather alert, the outing will be postponed or fully refunded.
No, we have routes for every level. Each excursion is clearly indicated with the level of difficulty (Easy, Medium, Hard). Choose the one most suitable for your physical preparation.
Mandatory helmet (we can provide it), water (at least 1 liter), an energy snack, a basic repair kit (inner tube) and clothing suitable for the season.
Although it is technically possible, our routes and the pace of the group are specifically designed for EMTBs. To ensure the homogeneity of the group and maximum fun for everyone, we strongly recommend the use of a pedal-assisted bike.
You can pay conveniently online via PayPal, by bank transfer at the time of booking, or by prior arrangement in cash on the day of the outing.
DO YOU HAVE OTHER QUESTIONS?
Do not hesitate to contact us directly. We are here to help you plan your perfect outing.